Effective Date: July 2025
1. Acceptance of Terms
By accessing or using onelinemaintenance.com (the “Website”) and any services provided by One Line Maintenance (“Company,” “we,” “us,” or “our”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, you must not use this Website or our services.
2. Services Provided
One Line Maintenance provides maintenance-related services, which may include but are not limited to:
Residential and/or commercial property maintenance
Repairs and installations
Inspections
Scheduled maintenance services
Related consultation services
All services are subject to availability and may be modified or discontinued at any time without notice.
3. Eligibility
You must be at least 18 years old to use this Website or request services. By using this Website, you represent and warrant that you meet this requirement.
4. Quotes and Estimates
All quotes or estimates provided through the Website, by phone, or in person:
Are non-binding unless otherwise specified in writing
Are based on the information provided at the time
May be subject to change upon inspection or discovery of unforeseen conditions
Final pricing will be confirmed before work begins whenever reasonably possible.
5. Scheduling and Cancellations
Scheduling
Appointments are subject to availability. We reserve the right to reschedule due to weather, safety concerns, or unforeseen circumstances.
Cancellations
Cancellations must be made at least [24/48] hours in advance.
Late cancellations may be subject to a cancellation fee.
Failure to provide access to the property at the scheduled time may result in additional charges.
6. Payment Terms
Payment terms may include:
Payment due upon completion of services unless otherwise agreed
Deposits required for certain projects
Late payments may incur additional fees
We reserve the right to suspend services for unpaid balances
Accepted payment methods may include credit/debit cards, checks, or electronic transfers.
7. Customer Responsibilities
You agree to:
Provide accurate and complete information
Ensure safe and reasonable access to the service location
Disclose any known hazards or conditions
Secure pets and remove obstacles before service
We are not responsible for delays or damages resulting from undisclosed hazards or unsafe conditions.
8. Warranties and Disclaimers
Service Warranty
We may provide a limited workmanship warranty for a specified period (if applicable). Warranty details will be provided in writing where applicable.
Disclaimer
Except as expressly stated, services and materials are provided “as is” without warranties of any kind, either express or implied, including:
Merchantability
Fitness for a particular purpose
Non-infringement
9. Limitation of Liability
To the fullest extent permitted by law:
One Line Maintenance shall not be liable for indirect, incidental, special, or consequential damages.
Our total liability shall not exceed the amount paid for the specific service giving rise to the claim.
This limitation applies regardless of the legal theory under which the claim arises.
10. Property Damage
While we take reasonable care in performing our services, customers must notify us in writing within [7] days of service completion regarding any alleged property damage. Failure to provide timely notice may limit our ability to investigate or resolve the issue.
11. Website Use
You agree not to:
Use the Website for unlawful purposes
Attempt to interfere with Website functionality
Upload malicious software
Misrepresent your identity
We reserve the right to restrict or terminate access to users who violate these Terms.
12. Intellectual Property
All Website content, including logos, text, graphics, and design elements, is the property of One Line Maintenance and is protected by intellectual property laws. You may not reproduce or distribute any content without prior written permission.
13. Third-Party Links
The Website may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of those websites.
14. Indemnification
You agree to indemnify and hold harmless One Line Maintenance and its employees, contractors, and affiliates from any claims, damages, liabilities, or expenses arising from:
Your misuse of the Website
Your violation of these Terms
Your negligence or misconduct
15. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of [Insert State], without regard to conflict of law principles.
Any disputes shall be resolved in the courts located in [Insert County/State].
16. Changes to Terms
We reserve the right to update or modify these Terms at any time. Updates will be posted on this page with a revised effective date. Continued use of the Website or services constitutes acceptance of the revised Terms.
17. Contact Information
If you have questions about these Terms, please contact: One Line Maintenance
Website: onelinemaintenance.com
Email: info@onelinemaintenance.com
Phone: 0500 362 380
Mailing Address: 7205 Shuraih AR Ruayni, Riyadh 12645, Saudi Arabia